Hi I’m Nicole and after supporting executives for over ten years I created Tailored E.A in 2018 to provide freelance C-Suite support incorporated with project management, process improvement and strategic planning to offer a unique modern take on the traditional Executive Assistant. At Tailored EA we are passionate about raising individuals up through coaching, training and development. Our vision is for everyone to reach their potential with authenticity and achieve a fulfilling career.

My background was predominantly in finance which developed from a personal banking management position in retail and later as an office coordinator at an international banks premier tier flagship store. My life as an assistant began when I became the PA to the Head of Commercial Banking for the West of Scotland and then as PA to the Dep. Head of Corporate Banking for Scotland. From here I moved on as a PA to a board of directors of a Fast Track 200 private business and supported a successful MBO. My last in-house role was as an executive assistant to a CEO with whom I gained experience of supporting private equity owned businesses'. Since becoming self employed I have secured contracts within the technology sector with internationally leading I.T & business services firms, collaborated with local government, gained experience within PMO, enterprise architecture, financial services transformation programmes, training and education activities and investment banking improvement and remediation projects.

I am a highly proactive, efficient, accountable and structured individual who is passionate about helping others advance in their career through training mentoring and coaching. I want to help revolutionise the personal and executive assistant industry to enable the ambitious and driven to create an exciting authentic and fulfilling career in executive support. It’s an incredibly rewarding career choice.

Being a self-proclaimed techie also compliments my support offerings as I’m extremely proficient with Microsoft Office Suites, SharePoint,Trello, Jira and an exceptional Xbox player (even if I do say so myself). In all seriousness I adapt and embrace new technology and software with ease. I’m an experienced user of G suite, Lotus Notes, electronic board pack software, Minitab, Power BI and Agile methodology. I’m adept at evaluating the current situation and offering innovative solutions and business improvements to drive results with creative problem-solving skills. I’m Lean Six Sigma and Prince 2 trained and enthusiastic about delivering and supporting projects. I am also a CPD accredited ACEA certified Executive Assistant. ACEA is an international qualification and is endorsed by the Institute of Administrative Management which is the oldest professional body for administration business management in the U.K

Services & Pricing

• Project Support

• Process Improvement

• Office Support Training

• Aspiring PA and EA Training

• 1-2-1 Coaching

• C-Suite Level Executive Assistance

For Business Owners & Executives - We can do work for you, work with you or skill up your existing business support so they can do it themselves.

Any tasks that do not directly align to your business strategy and mission and in effect delays you from carrying out your specialist and unique input driving your business are tasks devouring your time. Time is the one thing we don’t get back and never have enough of. Your time as an executive is a very expensive resource to your business. Have you ever calculated what your hourly rate would be? Even simple tasks such as re booking your own travel or perhaps reorganising next weeks schedule to accommodate that change in client meeting could be costing you and your business more than you realise. Pushing the cost of your hourly rate aside for such tasks what about the opportunity cost? What about the potential to spend more time at home? Do you attempt to delegate but frustratingly do the task yourself anyway just to get it out the way? You can successfully delegate such time draining tasks with the flexibility of paying only for the time you need be it a few hours or a few months. We apply strategic tools and processes that will have a permanent positive effect not just on your time and business deliverables but for your staff too. On a personal note giving yourself time back like this adds up and could make your life just that bit easier whilst making your business more cost effective longer term.

 Services and pricing are tailored to you and your business needs. We follow an approach of DO IT FOR YOU (we step in), DO IT WITH YOU (we work alongside your staff) and DO IT YOURSELF (we train and coach your staff to do it) Remote working and in house support can be provided. Real life on the job training for existing staff can be accommodated enabling you to delegate with confidence. All time is tracked and held on report for you. No agency fees, no tax, no National Insurance and absolutely no paid breaks or employee benefits. You only pay for the time you need to get things done. Contact us for further information to discuss executive support that is as unique to your business as you are. 

For All Administration Professionals

I offer career coaching for administration professionals, PA’s, EA’s and Office Managers because I’ve had the experience of changing my career in an unpredictable job market. I’ve overcome two redundancies for the better. I’ve balanced being a young working mum with a career. I understand the difficulties and fears a young professional might have before making a major career transition. I want to help coach them through it because I have valuable tips and insights, tested strategies and tools to share that I’ve collated throughout my career. In all honesty my passion for coaching stems from the help I so desperately wish I had in carving out what my future could really look like 20 years ago. I want to help raise as many people up in their career as possible and get them there quicker.

1-2-1 coaching and digital development training courses are available. Book some free time with me via the button below to discuss your coaching needs. If I’m not the right person to help I can point you in the right direction. Don’t forget you can also subscribe for free templates and training materials